FAQs

  • Event Timing:
    • Board members and affiliate representatives who have been invited to join the Board meeting should plan to arrive at the hotel on January 28th in time for the 4:00pm meeting.
    • If you’re not attending the invitation-only DCN Board Meeting, please plan to arrive at the hotel by 7:00pm on January 28th for the opening cocktails and dinner.
    • The DCN Next: Summit ends at Noon on January 30th.
       
  • Does the registration fee include a hotel room? 
    • Yes, the registration fee includes a room at The Ritz-Carlton for the nights of 1/28 & 1/29 only.  Your hotel reservation will be handled by DCN; you don’t need to contact the hotel directly.
       
  • If I wish to add additional nights to my stay at The Ritz-Carlton Grande Lakes after the event is over, what is the best way to do that?
    • If you wish to extend your stay at The Ritz-Carlton after the DCN Next: Summit, we have secured a limited amount of rooms at a special rate. Please contact Chere Williams to arrange your additional nights: chere@digitalcontentnext.org.
       
  • If I have reserved nights other than 1/28 & 1/29, do I need to provide a credit card to reserve the rooms?
    • No, it will be noted on the rooming list.  The additional room charge will be added to the attendee’s final guest receipt.
       
  • Should I contact the hotel to reserve a room?
    • No. Please do not contact the hotel at any time. We work with The Ritz-Carlton’s special events team on our rooming list for the Summit. All rooming questions and requests should be directed to DCN at: chere@digitalcontentnext.org. Please put "Summit Rooming Question" in subject line.
       
  • Does the registration fee include meals?
    • Yes, the registration fee includes all meals and entertainment.
       
  • “I entered my boss’s email, but I get an error message”
  • What is your refund policy?
    • We aren't able to issue any refunds for your registration fee however you may transfer your registration to a colleague. To transfer your registration, please email chere@digitalcontentnext.org with the name, title, email of the person you will be transferring your event registration to.
       
  • Do you need attendee flight information?