FAQs
- What time should I plan to arrive?
- Board members and affiliate representatives who have been invited to join the DCN Board meeting should plan to arrive at the hotel on Tuesday, April 22nd in time for the 2:30 pm ET meeting.
- If you’re not attending the invitation-only DCN Board meeting, programming starts at 5 pm ET.
- What time should I plan to depart?
- The 2025 Summit will conclude at 4 pm ET on Wednesday, April 23rd allowing executives to make the most common departure flights.
- The 2025 Summit will conclude at 4 pm ET on Wednesday, April 23rd allowing executives to make the most common departure flights.
- Does the registration fee include a hotel room?
- Yes, the registration fee includes one night at the Mandarin Oriental. Your hotel reservation will be handled by DCN; you don’t need to contact the hotel directly.
- Yes, the registration fee includes one night at the Mandarin Oriental. Your hotel reservation will be handled by DCN; you don’t need to contact the hotel directly.
- If I wish to add additional nights to my stay at the Mandarin Oriental after the event is over, what is the best way to do that?
- If you wish to extend your stay at the Mandarin Oriental after the DCN Next Summit, we have a limited number of rooms at a special rate. Please contact us at: [email protected].
- If you wish to extend your stay at the Mandarin Oriental after the DCN Next Summit, we have a limited number of rooms at a special rate. Please contact us at: [email protected].
- If I have reserved nights other than Tuesday, April 22nd, do I need to provide a credit card to reserve the rooms?
- No, it will be noted on the rooming list. The additional room charge will be added to the attendee’s final guest receipt.
- No, it will be noted on the rooming list. The additional room charge will be added to the attendee’s final guest receipt.
- Should I contact the hotel to reserve a room?
- No. Please do not contact the hotel at any time. We work with the hotel’s special events team on our rooming list for the Summit. All rooming questions and requests should be directed to DCN at: [email protected]. Please put "Summit Rooming Question" in subject line.
- No. Please do not contact the hotel at any time. We work with the hotel’s special events team on our rooming list for the Summit. All rooming questions and requests should be directed to DCN at: [email protected]. Please put "Summit Rooming Question" in subject line.
- Does the registration fee include meals?
- Yes, the registration fee includes all meals and entertainment.
- Yes, the registration fee includes all meals and entertainment.
- “I entered my boss’s email, but I get an error message”
- Email [email protected]. We may have their incorrect email address on file.
- Email [email protected]. We may have their incorrect email address on file.
- What is your refund policy?
- We aren't able to issue any refunds for your registration fee however you may transfer your registration to a colleague. The following is our process to transfer your registration. Please email to [email protected] to notify us you want your registration cancelled and the name of the person who will be taking your place. The new person must register (and pay) for a new registration before we can refund your original transaction.